Module 4 of Facility Management Professional Program

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The Leadership and Management Competency 

Want to establish a best-in-class FM operation or learn how to build one from the ground up? Are you creating a new FM department? Have you been asked to take over an existing FM department? Do you simply want to assess your current operation and find out how to make it better? People, places and processes can help you build the type of FM department that's right for your organisation. This competency area presents the FM as a planner, organiser, leader, coordinator, and evaluator. The following skills are reflected in the day-to-day activities of the facility manager.

Learning Objectives 

1. Planning and Organising the Facility Function
There is a need to plan and organise the facility function itself. Organisational structure deals with the structure of the department and how it fits into the company as a whole.   Objectives include:

2. Managing Personnel Assigned to the Facility Function
People are a critical resource. Facility Managers are expected to use this resource wisely. Whether they are regular employees of the company or under contract, facility managers lead and supervise staff.
Objectives include:

3. Administration of the Facility Function
Administration covers the procedural, tracking and resource requirements needed to carry out the responsibilities assigned to the facility function. It is the day-to-day coordination of people and services. Critical to achieving business objectives, administration includes skills such as:

4: Managing the Delivery of Facility Services
The viability of an organisation depends on the facility's ongoing, efficient delivery of services. Since the FM is responsible for managing delivery of services, they must be able to :


FMS Associates Asia Pte Ltd
1010 Dover Road, #02-04
Singapore 139658
Tel: 6100 3672, Fax: 6777 1057
mailto:enquiry@fms-1.com

Workshop Duration : 2 days (8:30am -5:30pm)

Workshop Fee: IFMA Member SGD 720;  Nonmember SGD 800.00

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