| Facility Management Professional Program |
Operations and
Maintenance
Table of Contents
Introduction
Chapter 1: Introduction to Operations and Maintenance
Topic 1: Operations and Maintenance Overview
Topic 2: Begin with a Plan
Chapter 2: Assess Facility Needs
Topic 1: Assess the Condition of the Building Structure
Topic 2: Assess Exterior Structures, and Element
Topic 3: Assess the Condition of Building Systems
Topic 4: Assess Interior Furnishings, Fixtures, and Equipment
Topic 5: Assess Grounds
Chapter 3: Manage/Oversee Operations and Maintenance of Building, Systems, and Equipment
Topic 1: Acquire Systems, Materials, and Equipment
Topic 2: Install Systems, Materials, and Equipment
Topic 3: Maintain Systems, Materials, and Equipment
Topic 4: Operating Building Systems and Equipment
Topic 5: Replace Systems, Materials, and Equipment
Chapter 4: Manage/Oversee Occupant Services
Topic 1: Recognize Desired Occupant Services
Topic 2: Develop Usage and Service Guidelines
Topic 3: Prepare and Execute Modifications to Occupant Services
Chapter 5: Select the Best Resources
Topic 1: Develop Maintenance and Occupant Service Specifications
Topic 2: Select Competent Service Providers (Staff or Contract)
Topic 3: Negotiate Service Level Agreements (SLAs)
Topic 4: Monitor Work/Service Performance
Topic 5: Resolve Contract Disputes
Chapter 6: Measure Operations and Maintenance Performance
Topic 1: Determine Life Cycle Cost (LCC)
Topic 2: Monitor the Use and Performance of Facilities
Topic 3: Monitor Occupant Satisfaction
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FMS Associates Asia Pte Ltd |
Workshop Duration : 2 days (8:30am - 5:30pm)
Workshop Fee: IFMA Member SGD 970; Nonmember SGD 1,070.00FMP Required Course
